My experience

[evan123]

It really started for me when I first looked at his website a few months ago and saw his routes that he had made. He posted a few screenshots for his routes and it looked like a real life photograph. I thought it was so awesome looking that I decided to buy New England Fall. I purchased the route, it was sent the next day, downloaded it and installed. The route was installed with several errors, and many missing dependencies. The route was completely installed with everything sent in the email. I said wtf and loaded up the route. It took about 15 minutes to load the route, when it was finally loaded I could barely even do anything. I had installed it on a fresh install of windows, and my system specs surpassed the recommended requirements for TS09. The route was very laggy, I tried to lay out some cars and attempted to play around on the route a bit but it was far too laggy to even play.

I shut the game down and immediately sent an email to John asking for help with the route. I got an email over a week later basically saying he was too busy with other stuff to help and to send him my system specs. And that was the last time I ever received an email from him regarding the issue.

Then he released Mountain Sub Division part 1. I saw the screenshots on the Trainz forums and got suckered into paying $45 dollars for the route. What a mistake that was. I sent him the money, and never got the route. All I got was complete bull & got beat around the bush about it. I one thread about this, and was referred to another thread where he said that he would no longer be shipping the routes. This was a month later. I sent him an multiple emails back and forth asking about the route. The route never came so I asked for a FULL refund. 2 weeks later I received an email from John saying that he will give me a refund but it wouldn't be through paypal. Then a week later he sent me another email offering to give me New England Falls (which I already owned) and to refund me through either paypal/check/bank account.

I demanded it through paypal, which was the service I used to purchase the route with. I have yet to receive my refund.

[Red]

Thanks Evan for coming forward with your experaince.

I hope you get your refund soon as I know you are getting ready to go to school soon.